Contact information

If you have any questions about your order, our products, shipping, returns or complaints, you can contact us at:

Outbox s.r.o.
Malešická 2855/2b
Žižkov
130 00 Prague 3
Czech Republic

Email: outbox.sro@proton.me

Customer service hours:
Monday to Friday, 10:00 AM–5:00 PM

For questions regarding your order, please always include your order number and the email address used for the purchase. This allows us to process your request more quickly.

Please do not automatically send returns to the business address listed above. Contact us by email before returning any item so that we can provide you with the correct return address and further instructions.